Okendo
A powerful integration that helps you build more meaningful customer relationships.
About Okendo
Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes and surveys, makes it easy to cultivate advocacy, scale word-of-mouth and maximize lifetime value. 16,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent and Oh Polly.
Okendo and Attentive have done an incredible job in bringing this integration together. In just two days we saw an 98% increase in review generation compared to the previous week. There’s so much functionality there, the UI is easy to use, and we use the data we’ve collected with it to make all kinds of strategic marketing decisions.
Okendo and Attentive Mobile
Harness the power of email and SMS to drive more personalized communications and deeper audience segmentation using zero-party data collected from customer reviews and surveys. Keep your loyal customers updated with tailored communications on points balances, tier status, and more.
Use cases
- Send review requests via SMS
Using Okendo sequences, you can trigger review requests to send via SMS for opted-in customers while triggering review request emails for those who aren't, making sure no opportunity to collect reviews is ever missed.
- Create dynamic customer segments within Attentive using Okendo zero-party review data
Dynamically create customer segments with zero-party data collected by Okendo to better understand your customers and their actions, then send tailor-made messages to connect on a personal level.
- Target shoppers with hyper-relevant campaigns
Use your zero party data to target shoppers with specific SMS campaigns for product recommendations, ask engaged consumers to refer their friends, and more.
- Send emails to loyalty members
Send personalized marketing communications updating loyal customers on points balances, tier status, and more.
