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Okendo

A first of its kind integration: Accelerate reviews with the power of intelligent SMS marketing.

About Okendo

Okendo is a customer marketing platform that enables brands to grow faster and more efficiently by building stronger customer relationships. Using Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy and deliver more personalized customer experiences. Founded in 2018, Okendo is trusted by 6,000+ of Shopify’s fastest-growing brands including SKIMS, 1st Phorm and Magic Spoon and is proudly backed by leading venture partners at Index Ventures, Base10 and Craft.

Okendo and Attentive have done an incredible job in bringing this integration together. In just two days we saw an 98% increase in review generation compared to the previous week. There’s so much functionality there, the UI is easy to use, and we use the data we’ve collected with it to make all kinds of strategic marketing decisions.
Roman Haviland, Director of Owned Marketing at Groove Life

Okendo and Attentive

Harness the power of reviews in your SMS marketing to connect personally with buyers, and generate more product feedback and user generated content from multiple touch points across the customer journey.

Use cases

  • Send review requests via SMS

    Using Okendo sequences, you can trigger review requests to send via SMS for opted-in customers while triggering review request emails for those who aren't, making sure no opportunity to collect reviews is ever missed.

  • Create dynamic customer segments within Attentive using Okendo zero-party review data

    Dynamically create customer segments with zero-party data collected by Okendo to better understand your customers and their actions, then send tailor-made messages to connect on a personal level.

  • Target shoppers with hyper-relevant campaigns

    Use your zero party data to target shoppers with specific SMS campaigns for product recommendations, ask engaged consumers to refer their friends, and more.