Okendo is a customer marketing platform that enables brands to grow faster and more efficiently by building stronger customer relationships. Using Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy and deliver more personalized customer experiences. Founded in 2018, Okendo is trusted by 6,000+ of Shopify’s fastest-growing brands including SKIMS, 1st Phorm and Magic Spoon and is proudly backed by leading venture partners at Index Ventures, Base10 and Craft.
Using Okendo sequences, you can trigger review requests to send via SMS for opted-in customers while triggering review request emails for those who aren't, making sure no opportunity to collect reviews is ever missed.
Dynamically create customer segments with zero-party data collected by Okendo to better understand your customers and their actions, then send tailor-made messages to connect on a personal level.
Use your zero party data to target shoppers with specific SMS campaigns for product recommendations, ask engaged consumers to refer their friends, and more.