About Mention Me
Mention Me is a referral marketing and customer retention platform that fuels business growth. Our world-class programmes have delivered more than 2 million referrals and increased customer lifetime value for 400+ brands around the globe. Founded as a bootstrapped two-man company in 2013, we now employ more than 65 specialists and work with brands like Farfetch, Ocado Zoom and Nutmeg. Our work has been celebrated by awards including Showcase Startup at Retail Week’s Buzz conference, Best Tech Startup at Drapers Digital Festival, and a Bronze Stevie for Customer Service Team of the Year. In 2018, we raised $7 million in funding from Eight Roads Ventures to fuel our next phase of growth as a cutting-edge platform empowering brands to turn happy customers into engines for business growth.
As we are constantly striving to improve our customer retention strategy and with SMS being already a key channel for us, it made complete sense to harness the rich referral data we were gathering through Mention Me. It was so easy to launch the Attentive integration — we simply set up the pre-built flows and we were live. We quickly saw the impact these personalised messages were making on our revenue, engaging our existing customers and attracting new ones.
