Kustomer

Kustomer is the first AI-native customer service platform, designed to revolutionize how businesses deliver customer experiences. Combining AI-powered automation, human expertise, and a connected CRM, Kustomer empowers organizations to provide effortless, personalized support across all channels. With integrated AI capabilities and a pay-for-what-you-use pricing model, Kustomer simplifies customer service management, making it easy to scale and optimize operations. Leading the way in AI-driven customer experience, Kustomer is dedicated to helping customer service organizations transform from a business cost to business opportunity.

Lightning Fast Customer Service

Leverage the power and speed of SMS to respond to customer support requests, customers respond faster allowing Kustomer brands to close out support cases and tickets faster.

The Medium Customers Prefer

Customers prefer to text, so encourage them! With the Attentive and Kustomer integration customers will seamlessly respond to an Attentive message and details will be forwarded directly to the Kustomer platform.

Cost Center Into A Profit Center

Customers using the Attentive and Kustomer integration have seen significant success, customers like The Inkey List saw a 26X in total UK Program ROI and 30% SMS CVR in the UK on Triggered Journeys, not only simplifying Inkey’s program but driving meaningful impact to their bottom line.

Putting The “Customer” Back In Customer Experience

Engage and delight your customers by not only simplifying but improving the typical customer experience, not only improving loyalty but increasing the likelihood a customer will become a loyal customer over time.

You can connect Attentive with Kustomer to enable your customer support team to directly answer customers’ text message responses. The Attentive and Kustomer integration requires setup steps in both platforms. Visit our Set-up Guide to get started!