Support Email: bradley.johnston@klarna.com
About Klarna
We make shopping smooth. With Klarna, consumers can buy now and pay later, so they can get what they need today. Klarna’s offering to consumers and retailers includes payments, social shopping and personal finances. Over 200,000 merchants, including H&M, IKEA, Expedia Group, Samsung, ASOS, Peloton, Abercrombie & Fitch, Nike and AliExpress, have enabled Klarna’s innovative shopping experience online and in-store.
“We see Klarna In-app as a clear differentiator... especially for mobile-first Millennials and Gen Z customers.”
Use cases
- Increase sales and mitigate abandoned carts
Klarna increases conversions by 14%+ and AOV by 45%. 44% of users would have abandoned their purchase if Klarna Installments weren't available.
- No risk for you
Klarna guarantees you get paid and eliminates chargebacks by assuming 100% responsibility for transactions. Even if a customer defaults, you still get paid - Klarna takes all the risk.
- More than just payments
The Klarna app is a one-stop shopping tool offering style inspiration, custom wishlists, and price drop alerts. Customers have oversight of their purchase history and can manage all activities in a single place. Retailers get access to Klarna's 15 million addressable US consumers.
