Bazaarvoice
The Bazaarvoice platform gives you total control to collect, display, and distribute UGC at a global scale. Inspire confident purchases with Ratings & Reviews, Q&As, Visual & Social content and more.
About Bazaarvoice
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia. For more information, visit www.bazaarvoice.com
“For brands seeking to truly connect with their customers and unlock the power of UGC, this integration between Attentive and Bazaarvoice is a game-changer,” said Mark Drosos, SVP Worldwide Channels and Alliances, Bazaarvoice. “By seamlessly blending the world of SMS and email with authentic customer reviews, ratings, and feedback, brands can now forge deeper, more personal connections with their audience, driving revenue growth and fostering brand loyalty in the process.”
Bazaarvoice and Attentive Mobile
The Bazaarvoice and Attentive integration enables brands to encourage more review generation and other types of UGC through SMS and email, driving more connections with customers and enriching the consumer shopping journey.
Media
Use cases
- Connect Bazaarvoice with your SMS and email programs
Seamlessly integrate your Bazaarvoice reviews data with your SMS and email marketing channels. This integration ensures that your customer feedback strategy is fully synchronized with your broader communication efforts.
- Request reviews in post-purchase and transactional shipping journeys
Leverage the integration to trigger review requests at critical touchpoints in the customer journey, such as post-purchase and transactional shipping notifications. Prompt feedback collection while customer experiences are fresh in their minds.
- Engage promoters by thanking reviewers and segmenting with review data
Segment your audience based on review data to create highly personalized marketing campaigns that resonate with your most loyal customers. Turn promoters into brand advocates and harness their influence.
