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AfterShip

Founded in 2012, AfterShip is a post-purchase SaaS platform for ecommerce, unifying shipping labels, tracking, AI predictive delivery, and returns in one system to automate post-checkout, cut support

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Support Email: support@aftership.com

About AfterShip

Recognized as Built for Shopify, AfterShip connects merchants with 1,300+ carriers worldwide. More than 20,000 businesses rely on AfterShip to turn post-purchase moments into opportunities to build trust, reduce costs, and drive repeat purchases.

AfterShip and Attentive Mobile

Deliver an exceptional post-purchase experience for your customers, lowering customer support costs and driving additional revenue through repeat purchases. Our integration keeps your customers up-to-date on the status of their orders with personalized SMS and Email Journeys at scale.

AfterShip Tracking: Users can leverage this integration to develop shipment status email and SMS flows and personalize campaigns with insights.

  • Fuel repeat purchases and sales: Drive higher revenue and lifetime value with personalized post-purchase messaging fueled by Attentive's detailed shopper insights and data.
  • Engage with proactive email and SMS: Reduce customer service strain, lower costs, and engage shoppers with automatic order status-based SMS and email notifications.
  • Improve the journey with data: Transform the customer experience with detailed reporting, approachable insights, and A/B testing right from your Attentive Dashboard.

AfterShip Returns: Users can leverage this integration to develop RMA status email and SMS flows and personalize campaigns with insights.

  • Engage with proactive email and SMS: Communicate the latest return status updates to shoppers, offering peace of mind and reducing customer support outreach.
  • Centralize engagement strategy: Provide a more consistent shopper experience by feeding the latest RMA status into centralized and automated notification flows.
  • Improve the journey with data: Transform the customer experience with detailed reporting, approachable insights, and A/B testing right from your Attentive Dashboard.

AfterShip Personalization: Users can leverage this integration to create shopper behavior-based notifications and design sophisticated nurtures and campaigns.

  • Recapture lost sales: Recover abandoned sales and encourage shoppers to complete their purchases by triggering follow-up emails.
  • Drive more revenue: Boost sales via delivering nurturing sequences supported by integrated personalized product recommendations.

Use cases

  • AfterShip Tracking

    Give customers real-time visibility into every order, so "Where is my order?" tickets disappear.

  • AfterShip Returns

    Turn returns into repeat purchases with a self-service, branded returns experience customers actually enjoy.

  • AfterShip Feed

    Turn every order into a shoppable, on-brand tracking experience that keeps customers coming back.

  • AI EDD

    Show accurate delivery dates at checkout, powered by AI, to boost conversion and cut WISMO before it starts.

  • Order Edits

    Let customers update their own orders after checkout, no support ticket required.